Job Brief

We are looking for a proactive and customer-oriented Onboarding Associate to support the growth of our driver partner network. In this role, you will play a key part in onboarding and supporting freelance driver partners through outbound outreach, operational coordination, and frontline support.

You will work closely with both full-time and part-time team members to ensure a smooth onboarding experience for drivers, while also supporting day-to-day administrative operations and walk-in driver enquiries when required. This role is ideal for someone who enjoys speaking with people, thrives in a fast-paced environment, and is comfortable handling both operational and customer-facing responsibilities.

What You'll Do