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This opportunity is based at our Battersea Old Windsor centre, working every weekend plus one weekday. This pattern is ideal for someone who wants meaningful, regular work that still leaves space for study, family life, or other part‑time commitments.
As the first point of contact for people reaching out for support from Battersea, you will answer enquiries on our intake lines, offer clear guidance on our policies, and provide supportive, empathetic customer service. You will help schedule animals coming into our care, ensuring we have the information we need before they arrive, and welcome them on‑site by settling them into kennels and recording key behavioural and medical details. You will also play an important role in operating our Lost Dogs line, helping reunite pets with their families both within and beyond Battersea.