Your newpany

A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strongmitment to delivering safe, high-quality homes and improving oues for residents, the organisation is undertaking an ambitious transformation programme across its housing services.

Your new role

As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently,pliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.
Key responsibilities include:

›Leading on the investigation and management of disrepair and Environmental Protection Act claims›Managing and developing a team of disrepair surveyors and support staff›Ensuring fullpliance with disrepair protocol, le...