Overview

The Vendor Management Lead is responsible for maximizing vendor value, performance, and outcomes across the full vendor lifecycle for technology vendors. This role partners closely with CIO and CDO leadership to ensure technology partners deliver measurable business outcomes, meet contractual commitments, and operate within acceptable risk parameters.

The role influences vendor selection and contract structure pre-signature and leads ongoing governance and performance management post-signature. The Vendor Management Lead establishes vendor management discipline through scorecards, governance frameworks and renewal strategy. The Lead ensures vendors consistently meet service expectations, negotiated value is realized, and vendor relationships support the organization’s strategic technology objectives.

Primary Responsibilities

Vendor Lifecycle Management