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Director, Strategic Change

USAA | Phoenix, United States | Posted June 04, 2026

Position Overview

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

**The Opportunity**

This role is accountable for stabilizing and leading a critical pillar, with a strong focus on team alignment, operational performance, and enterprise impact. The leader will build strong relationships, assess current operations and transformation priorities, and establish a clear path forward f...

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