Lead the Service and Aftersales initiatives at Kia Canada, crafting strategies for exceptional growth and profitability in the automotive sector. This executive role demands strong leadership and strategic insight.
As the Director of Service and Aftersales, you will helm the parts and service functions, developing innovative practices that align with Kia Canada's objectives. Your visionary leadership will facilitate communication with dealers and ensure the execution of successful after sales programs while monitoring industry regulations that impact operations.
Key Responsibilities:
• Align service operations with Kia Canada’s business goals
• Implement effective after sales strategies and quality management
• Develop tools and resources for dealer success
• Handle annual budgeting and performance evaluations
• Communicate strategic initiatives with upper management
Requirements:
• Over 10 years in automotive roles, preferably OEM
• Experience with lean a...