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Director - Operations

Virtusa | dubai, United-Arab-Emirates | Posted June 20, 2026

Position Overview

Responsibilities
  • Implement Supply Chain Finance and SME model in the bank.
  • Facilitate requirement gathering, analysis of functional specifications and data analysis for ADIB and manage projects.
  • Collaborate with customers to understand business requirements and track issues.
  • Manage detailed requirements from business users for large‑scale projects and enhancements.
  • Document business requirements, change requests, vendor service levels and quality.
  • Develop functional and program specifications, relational database design, programming, testing, implementation and documentation for Cash Management projects.
  • Provide technical support assessments and reports, propose recommendations, mitigate risks and address audit points.
  • Track projects/BAU requests/CRS, monitor incidents and problem tickets, and close them before breach.
  • Provide improvement suggestions in vendor proposals and give feedback. <...

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