Director of Retail & Merchandising (for Hotels & Resorts)

Location: Singapore

Reporting to: Managing Director / COO / Commercial Director

Role Purpose

The Director of Retail & Merchandising is responsible for end-to-end commercial performance of all retail and lifestyle outlets across the group, including boutiques, dive shops, minibars, cafés, and arcades .

The role owns product strategy, buying, pricing, merchandising, supplier management, and sales performance , ensuring that each outlet delivers strong margins, high sell-through, and a premium guest experience aligned with the brand positioning of the resorts.

Portfolio Responsibility

Outlet Type Count

• Resort Boutiques 4
• Dive Shops 3
• Cafés 2
• Arcade / Leisure Retail 2

Total Outlets11

Key Responsibilities

1. Commercial & Revenue Ownersh...