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City, State:
Seattle, WashingtonTitle: Director of Operations
Location: Seattle, WA
FLSA: Exempt
Status: Full-time
Reports to: General Manager
Supervises:
Pay Range: $140,000 - $150,000
Job Summary: The Director of Operations oversees the day-to-day and long-term operations of all rooms-related departments, ensuring exceptional guest experiences and efficient collaboration between teams. This role works closely with the General Manager to drive operational excellence and achieve property goals.
Essential Functions and Duties:
Supervise and manage front office, housekeeping, PBX, reservations, maintenance, and dock management teams.
Ensure guest check-in, check-out, and room allocation are performed promptly and courteously.
Monitor room occupancy and coordinate with other departments to optimize serv...