Position Overview
Role Overview
We are seeking a Director of Operations to lead and scale our stat of Michigan business. This is a hands-on leadership role responsible for driving growth, managing day-to-day operations, and building the infrastructure needed to scale.
You will oversee intake, caregiver onboarding, scheduling, compliance, and overall performance across the state.
Key Responsibilities
Operations Management:
Oversee daily operations of Michigan home care services
Ensure all client hours are staffed and services are delivered consistently
Manage scheduling, caregiver coverage, and call-outs
Build and refine internal processes for efficiency and scalability
Intake & Growth:
Oversee new client intake from referral to service start
Work closely with caseworkers and referral sources
Drive growth through relationship-building and community ...