Drive growth and enhance member experiences as the Director of Member Growth Strategies at Healthcare & Municipal Employees' Credit Union in Hamilton, ON. Engage in hybrid leadership to transform services.
As the Director - Advice & Growth, you'll oversee the strategic direction for member engagement and service delivery at HMECU. This role is designed for a strategic leader with extensive experience in credit unions and a passion for community service. You will lead high-performing teams to foster relationships and build trust, ensuring sustainable growth.
Key Responsibilities:
• Lead strategies for growth in members and deposits
• Establish performance standards for advisors in various channels
• Advocate for a culture of proactive member engagement
• Track growth metrics to enhance team performance
• Implement service strategies to boost satisfaction
Requirements:
• 7+ years of leadership in financial services
• Bachelor's Degree in a related discipline...