Director of Managed Operations - Managed Systems

260 Architects

Posted Mar 13

Full-time | Philippines | Negotiable | Unknown

Responsibilities

• Provide Technical direction of security functions as defined by the client
• Oversee the IT operations of shifts
• Oversee existing L2 Engineers through their management to ensure they are prioritizing tickets and project initiatives to align their milestones to the company objectives
• The Director meets with peer department team members, gathers feedback, and ensures each team's priorities are documented in tickets and properly prioritized
• Uphold company standards of excellence and service, guaranteeing quality performance
• Organize, and communicate regarding assignments and projects within upper management
• Lead the objectives for the team and how those objectives are going to be accomplished
• Direct staff to accomplish the organizations mis...