Role Summary

The Director, Global Customer Training leads a revenue-generating training organization responsible for designing, delivering, and continuously improving customer education across Revalize's software product portfolio. This role owns the full training lifecycle — from curriculum strategy and content development to delivery operations, team management, and financial performance — across a globally distributed team spanning the US and Germany.

Key Responsibilities

Revenue & Business Operations

• Own the customer training P&L, including revenue forecasting, pricing strategy, and margin accountability for training products and services
• Develop and maintain the training catalog, including course packaging, pricing tiers, and bundled offerings aligned with product sales cycles
• Track and report on key performance indicators including revenue, enrollmen...