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Director, AI Customer Service Platforms

Jobleads-UK | Greater London, United Kingdom | Posted June 23, 2026

Position Overview

Elea Ecuador is seeking a Director of Product Management – AI Customer Service Agents to lead the strategy and execution of Kraken's AI-powered products. This role requires expertise in AI products, focusing on customer service automation and enhancing customer experiences.

The ideal candidate will possess over 7 years of experience in product management, demonstrate strong analytical skills, and excel in cross-functional leadership. Join Elea Ecuador in shaping the future of energy with innovative technology!


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