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Confidential | singapore, Singapore | Posted July 03, 2026
Position Overview
Role & Responsibilities - Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers
- Approach customers at our sales sites, attend to customers' requests in line with policies and procedures, striving for first class experience
- Using simple, clear and concise languages to communicate effectively with customers
- Actively listen and probe questions to accurately advise customise solutions based on customer's needs and requirements
- Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to achieve our sale target
- Effectively handle complaints at the first point of contact, aiming to resolve situations to customers' satisfaction
- Being customer centric - Gather customers' feedback, ideas and suggestions to bring the team/organisation be closer to our customers
- Actively participate in process improvement ses...