Elevate operational efficiency and boost customer satisfaction as the Operations Manager at a leading Direct Mail company. Cultivate a high-performance culture through leadership and innovation.
As Operations Manager, you will be responsible for planning and executing daily activities aligned with company objectives. You’ll utilize your expertise to evaluate processes, facilitate improvements, and develop your team through coaching and mentoring. A focus on employee relations and performance incentives will be crucial to achieving operational excellence.
Key Responsibilities:
• Direct daily operations in line with strategic goals
• Identify and implement necessary process changes
• Provide coaching and support for team development
• Handle employee relations and disciplinary measures
• Develop incentives to reduce lateness and boost performance
Requirements:
• Previous experience in a managerial role in Direct Mail
• Strong leadership and communication cap...