About KTSAWe are KTSA – KPMG Technology Services Americas, a Service Delivery Center of KPMG US with offices in Mexico City, Guadalajara and a growing network of remote talent across the country.
We deliver high‐value technology, consulting, and corporate support services to KPMG US and its clients.
Explore is more than a word for us – it represents how we grow, lead, and thrive.ResponsibilitiesHired on training capacity for operations roles and manage day‐to‐day operations, product, and end‐user communication.Understand and be trained to deliver services on a Delivery Center practice with a focus on Service Levels, automation and productivity.QualificationsSpeak, read and write fluently in English and Spanish.Pass an English evaluation with a score of at least B2.Have basic computer skills and be familiar with Windows11, MicrosoftOffice and mobile devices.Field of study aligned with technology or customer service (Computer Engineering, Computer Science, International Affair...