Position Overview
ECLARO in Quezon City is seeking a Customer Support Specialist (Ticket & Chat) to provide real-time support to advertisers. Candidates should have a Bachelor's degree and 2-4 years of experience in customer or technical support, preferably in the digital advertising or BPO industry. The role requires proficiency in ticket management systems like Zendesk and Salesforce, good communication skills, and the ability to work in high-volume environments. ECLARO offers a competitive salary, benefits, and continuous training for skill enhancement.
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