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DFR - Eligibility Specialist Working Lead - R5

knowledge services | Bloomington, United States | Posted June 16, 2026

Position Overview

Overview

THIS POSITION IS LOCATED IN MONROE, MORGAN, or JOHNSON COUNTY. 

(the primary location for this individual will be dependent upon the candidate selected)

Knowledge Services has an opportunity with the FSSA/Division of Family Resources as an Eligibility Specialist Working Lead. This position is responsible for mentoring the Eligibility Specialists that are assisting Indiana residents who are applying and/or receiving public assistance.

The Eligibility Specialist Working Lead will act as a liaison between Knowledge Services, DFR Management, and the Eligibility Specialist. The ideal candidate will be highly organized and have the ability to work collaboratively with current Eligibility Specialists. A current understanding of Eligibility Specialist job duties and expectations is essential.

Knowledge Services,  established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organi...

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