As a DevOps Engineer, the engineer will play a pivotal role in implementing and maintaining the infrastructure and tools that power our organization's platforms. He or she will work closely with cross-functional teams to enable seamless software delivery, optimize cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives.
Key Managerial Responsibilities
Provide 3rd line support for awarding bodies, marking centers, and supervisors
Collaborate with the Helpdesk to create user-facing technical help documentation
Good communication skills - Interact with customers and ability to explain things to non-technical people
Defect logging and escalation to the relevant resolver group
Floor-walking of marking centers as required during peak
Coordination and collaboration with global technical and operations teams
Coordina...