Job Purpose:

The purpose of this role is to assess and determine the quantum and merit of segmented motor claims through desktop-based vehicle assessments. This is an office-based position and does not require physical vehicle inspections.

Key Responsibilities:

• Assess vehicle damage against provided or requested quotations via desktop review.


• Determine whether to repair, replace parts, or use aftermarket spares (where applicable).


• Evaluate and validate claims in line with company standards and guidelines.


• Generate detailed and accurate claims assessment reports.


• Determine the market value of vehicles for settlement purposes.


• Capture notes, process claims, and upload supporting documents on internal systems.


• Approve and sign off on additional repairs where required.


• Handle queries, complaints, and liaise with both internal and external stakeholders...