Job Title: Desktop Support Specialist / Deskside Support TechnicianJob Description
This role provides daily deskside and remote support for internal end users, focusing on hardware and software issues across PCs, laptops, tablets, printers, and related systems. You will troubleshoot Windows/PC issues, Microsoft Office, Group Policies, Active Directory, VPN and networking, and support the setup and maintenance of devices, applications, and core business systems. The position combines hands-on technical work with high-quality customer service in a collaborative environment where you can influence technical direction and work on a variety of projects.
Responsibilities

+ Provide technical support and problem resolution for hardware, software, network, and system issues for all internal users, both in person and remotely.

+ Handle daily hardware support for PCs, laptops, tablets, printers, and related desktop hardware, including configuration, maintenance, repair, up...