Job Description & Requirement

• Provide IT technical onsite support for end user services problems which include identification, diagnosis, rectification, and escalation.
• Support on desktops, notebooks, printers, scanners, hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in Desktop PCs and Notebook PCs.
• Provide support for queries, escalation, problem determination, resolution.
• Printer Maintenance.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

REQUIREMENTS
a) 1 year of experience in administration and support of Desktop.
b) Candidate needs to possess good communication skills.
c) Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.
e) ...