Roles and Responsibilities:
Azure Active Directory and on-prem administration. Installing and maintaining hardware and computer peripherals. Managing company software needs. Troubleshooting network and user issues. Knowledge of servers, networking and cloud solutions. IT Setup of new projects offices and periodic site visits. Ability and drive to document, to a high level, manuals and processes. Service desk Que knowledge and ticketing experience. Knowledge of Teams, SharePoint and Microsoft Application support. General IT oversite within a hybrid office setting. Overview of Knowledge Required:
Experience in a similar role 2 -3 years A good understanding of customer service delivery in an IT environment. Experience with desktop hardware and software, including operating systems and MS Office products. ...