← Back to Jobs
LanceSoft Inc | White Plains, New York, United States | Posted May 14, 2026
Position Overview
Job Title: Desktop Support AnalystLocation: White Plains, NY 10601Duration: 12 Months (Possibility of Extension)Payrate: $30 - $35 per hour Project Overview
- The Desktop Support Analyst provides hands on technical support to end users across the organization, ensuring timely resolution of incidents and service requests.
- The role focuses on delivering high quality customer service, supporting IT Service Management (ITSM) processes, and contributing to the stability and efficiency of desktop, mobile, and related end user technologies.
- This position operates within ITIL-aligned service delivery practices and requires strong communication, troubleshooting, and organizational skills.
Job Functions & Responsibilities