LOCATION: UK Head Office, Heathrow and client sites as required

SHIFT PATTERN: M-F 08:00 - 17:00, 40 hours per week

SALARY: Competitive

ROLE OVERVIEW AND PURPOSE

The deskside support technician is an essential member of the IT support team, responsible for delivering high quality desktop support services to our internal users at our corporate headquarters in UK, Ireland and client sites. This role requires a proactive and communications focused individual who can efficiently troubleshoot and resolve technical issues, ensuring minimal disruption to business operations. The deskside support technician will work closely with other IT team members to provide comprehensive support, including hardware and software troubleshooting, user assistance and IT asset management.

KEY RESPONSIBILITIES

• Provide onsite and remote desktop support to internal users, addressing hardware and software related issues.
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