Position Title: Deskside Support Technician

Location: Boise, ID

Job Description

We are seeking a reliable and technically skilled Deskside Support Technician to provide onsite IT support in Boise, Idaho USA. This role focuses on supporting end user devices, Zebra printers, VIP escalations, network troubleshooting, and PC logistics. The ideal candidate will be hands-on, customer focused, and capable of resolving technical issues efficiently.

Key Responsibilities:

Provide deskside support for desktops, laptops, mobile devices, and peripherals.

Install, configure, and troubleshoot Zebra printers, including firmware updates and connectivity issues.

Respond promptly to VIP support requests, ensuring high quality service and minimal downtime.

Diagnose and resolve network issues (wired and wireless), including port activations and basic switch troubleshooting.

Handle PC logistics: imaging, deployment, asset tagging, inven...