Overview

Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family?

Responsibilities

TheRole:

Aviva Fulfilment Centre Repair Consultants are pivotal in our customers story, working in partnership with our skilled AFC Technical team to get the best outcome. Reporting directly to the AFC Technical Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction whilst supporting the fulfilment centre.
Carry out computerised estimates using Audatex
Communicate with customers to provide repair information and an indication of completion time
Compile all relevant information and complete supporting documentation
Record all estimate / repair information on the Advance system
Monitor progress of the vehicle through the repair process
Negotiate estimates with the Aviva Engineer w...