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Department Manager - Boutique Firenze

Hermès | Florence, Italy | Posted June 20, 2026

Position Overview

GENERAL ROLE

The Department Manager, in partnership with the Store Manager, successfully manages all boutique activities, leading and supporting the development of their team, focusing on business and customer experience with highest integrity, actively embodying Hermès culture and values.

MAIN RESPONSABILITIES 

 People management and development

  • Plan daily activities, setting objectives and assigning tasks to the team;

  • Observe the team on the floor and provide ongoing feedback and coaching, supporting their personal development;

  • Participate in recruitment activities in partnership with the leading team and in line with the HR strategy;

  • Provide induction for new arrivals and ensure their full integration within the team;

  • Define personal development objectives for team members, set expectations and targets, coaching them on improvement areas;

  • Conduct Annual Perf...

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