Elevate your career with Airbus as the Department Manager for the A220 Customer Response Center in Mirabel, Quebec. This role combines technical leadership and customer service excellence within airline operations.
The A220 Commercial Aircraft Program calls for an experienced leader to manage the Technical Support Service team focused on supporting A220 operations. Your expertise in aircraft systems and operations will ensure that customer queries are handled efficiently and effectively. You will foster teamwork and collective learning as part of your leadership approach.
Key Responsibilities:
• Oversee the operational activities of the CRC team
• Build strong relationships with A220 customers globally
• Ensure fast resolution of customer support queries
• Lead continuous team development through coaching
• Propose initiatives for process improvements
Requirements:
• Ten years of experience in aircraft engineering and supervision
• In-depth knowledge of ai...