Overview:

AbenGlobal, a leading courier company in Ghana, is seeking a dynamic and dedicated Field Staff member to join our team. The Field Staff will play a crucial role in supporting our operations during the second shift (12:00 pm to 9:00 pm, Tuesdays to Saturdays).

The ideal candidate will assist in call center resolutions, handle package sorting, dispatch riders efficiently, and perform data entry tasks.

Key Responsibilities:

• Second Shift Operations: Manage and oversee operations during the second shift, ensuring smooth and efficient processes.

• Call Center Assistance: Provide support to the call center team by assisting in resolving customer and riders queries and issues effectively.

• Package Handling: Receive, sort, and organize incoming packages for dispatch, ensuring accuracy and timeliness in handling deliveries.

• Rider Dispatch: Coordinate and dispatch riders with pack...