Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer servicePromote and follow company initiativesGreet customers, answer questions, and suggest product to enhance service and meet sales goalsMaintain cleanliness of customer service area and equipmentPrepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standardFollow store policies and proceduresPerform cleaning tasks in accordance with the duty rosters and cleaning standardsFollow standards for merchandising, stocking, rotating, and storing all productsFollow cash handling and register policies Follow inventory stocking and recording guidelines