Working Experience Preferred University Master’s degree (Engineering and/or Business) Master’s degree in international business management (MBA) will be a plus Minimum 10 years in customer interfacing roles preferably in multi country role. Previous experience in Services Ability to understand, influence & convince customers and internal stakeholders in a complex, fast moving set up Aptitude stand time pressure and stress while keeping high performance level Ability to develop and manage customer relationships at the senior leadership and influence levels Leadership in the use of digital tools (BFS, Totango) for personal efficiency and country/customer engagement Strong skills using Microsoft Office suite of applications (Excel, Word, PowerPoint) Business Understanding Good Verbal and Written communication skills in English Ability to simulate estimation models to forecast and drive decisions Analytical – critical reasoning and quantitative analysis skills a plus Understanding of our d...