Seniority Level

Not applicable

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

What you'll do

• Uphold company safety policies, operational efficiency, and core values.
• Provide technical customer service support and perform operational technical interventions for clients, including handling Remote Hands requests.
• Assist in the implementation of technical projects and support activities, including setup, deinstallation, and documentation of equipment.
• Responsible for drafting and ensuring the execution of assigned Operational procedures & processes, including Risk Assessment Method Statements (RAMS), Maintenance Operating Procedures (MOPs), and Standard Operating Procedures (SOPs).
• Contributes to the development of Emergency Operating Procedures and escalation procedures to ensure effective First Line F...