Santam Insurance is hiring a Retention Consultant based in Rosebank, Gauteng. The role involves proactively retaining customers across micro-insurance products, ensuring customer satisfaction, and driving upsell opportunities through data-driven strategies.

Successful candidates must have a Matric qualification, with a preference for a tertiary qualification in Business or Insurance, and a minimum of 2 years’ experience in customer retention services. Strong communication skills and knowledge of micro-insurance products are essential. #J-18808-Ljbffr