(Full remote – candidates must be based in Braga or Portugal)

Employment Type

Full-time

Job Overview

We are looking for a Danish-speaking Customer Support Representative to join an international support team. You will be responsible for assisting Danish-speaking customers via multiple channels, ensuring a high level of customer satisfaction while working fully remotely.

Responsibilities

Provide high-quality customer support in Danish via phone, email, and chat

Handle customer inquiries, complaints, and technical/basic product questions

Accurately document customer interactions in internal systems

Follow company processes, guidelines, and quality standards

Collaborate with internal teams to resolve complex cases

Maintain a professional, friendly, and customer-focused approach at all times

Requirements

C2 level in Danish (spoken and...