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D365 Unified Service Desk Engineer

RED Global | chazo, Spain | Posted June 11, 2026

Position Overview

On behalf of a global client, RED is currently looking for a specialist with hands-on experience in Microsoft Dynamics 365 Customer Service, focused on the development, configuration, and customization of solutions within the Unified Service Desk.D365 Unified Service Desk Engineer for a 100% remote position till 2028.


Role Details:


Duration - 12 Months + extension (multi year project)

Capacity - 5 days/week, 8 hours/day - local time zone (some meetings may be US time zone)

Location - 100% remote


Job Details:


The selected candidate will contribute to the evolution of our agent desktop platform, working on advanced customizations, hosted controls, and CTI integrations within Dynamics 365.

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