Job Description:
The incumbent will be part of a group of Microsoft Dynamics 365 and Power platform consultants who will ensure that the systems within the companys business process management CRM capability are designed, developed, maintained and enhanced efficiently and effectively. The consultant will work closely with clients to understand business requirements and translate them into effective CRM solutions that drive customer satisfaction and operational efficiency.

The incumbent is further tasked with the maintenance of these systems blueprint that is usable and consistent with the companys Enterprise Application Architecture and future technology direction.

Principle accountabilities:
Solution design and implementation:

• Analyse client business processes and requirements.
• Design and configure Dynamics 365 solutions that use the Customer Service, Field Ser...