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CX Specialist: Insights, Journeys & Omnichannel

Carter Knight FZ LLC | dubai, United-Arab-Emirates | Posted July 03, 2026

Position Overview

A leading UAE utilities provider is seeking multiple CX Specialists to enhance customer experience through insights and journey design. Ideal candidates will have expertise in customer-centric strategies, focusing on digital and omnichannel interactions. You will have the opportunity to contribute to a significant transformation in service quality and satisfaction, applying your strong background in CX within a regulated context. Join a growing team and help drive data-led decision-making in a major national organization.
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