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CX Ops Leader: Metrics, Quality & Growth

TDCX Group | singapore, Singapore | Posted June 08, 2026

Position Overview

A leading global BPO company in Singapore seeks an Operations Manager to drive team performance and customer satisfaction. You will manage key metrics, foster strong communication, and ensure high-quality standards. Ideal candidates possess a degree and have 3-5 years in contact center operations, with excellent organizational skills. This role offers attractive remuneration, comprehensive insurance coverage, and opportunities for personal development.
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