At Bond, we craft innovative solutions that forge stronger brand loyalty and build sustainable growth for our clients. We often do this by enabling and empowering the people who have the most direct impact on loyalty – employees.

Position

CX & Loyalty Consultant, Strategic Advisory , specializing in Customer Experience (CX), Employee Experience (EX), and Loyalty at Bond. You act as a strategic partner to clients, helping them design and implement initiatives that deepen connections between brands, their customers, and their employees. You leverage insights, data, and human‑centered design to create experiences that inspire loyalty, boost engagement, and drive measurable business outcomes.

Location: Madrid, Spain office.

Responsibilities

• Develop CX, EX, and Loyalty strategies using insights, data, and human‑centered design.
• Identify opportunities across customer and employee journeys and design solutions that drive...