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CX Insights & Retention Analyst

Slangapp | bogotá, Colombia | Posted June 05, 2026

Position Overview

Slangapp seeks a Customer Experience Analyst in Bogotá, Colombia, to enhance customer satisfaction and retention. This role is crucial as it manages user support, analyzes customer interactions, and collaborates with various departments to improve the overall client experience. Candidates must have over a year of experience in similar roles and be bilingual in Spanish and English. If you're passionate about transforming customer feedback into valuable insights, this opportunity is for you.
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