Our client, a leading organization in the logistics and customer service industry, is seeking a Customer Service Rep I to join their team. As a Customer Service Rep I, you will be part of the Customer Support Department supporting customer interactions, problem resolution, and delivery monitoring. The ideal candidate will have strong communication skills, a proactive attitude, and the ability to handle multiple tasks efficiently, which will align successfully in the organization.

**Job Title:** Customer Service Rep I

**Location:** Missouri City, TX

**Pay Range: $17**

**Shift:** Sunday - Saturday 11am - Close (when the last driver arrives)

**What's the Job?**

+ Assist customers and business partners via telephone and email to ensure satisfaction and resolve issues
+ Handle customer complaints in a calm, professional manner to maintain positive relationships
+ Diagnose, assess, and resolve problems or issues related to delive...