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Customs Brokerage Manager

Expeditors | Berea, South Africa | Posted June 10, 2026

Position Overview

Job Description

To further develop the Customs brokerage product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.

Tasks and Duties

This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee, and as noted in the Expeditors . This list may be edited to the specific job role. 

  • Ensure all classification instructions for all shipments for all customers.
  • Monitor duty deferment usage and levels.
  • Monitor license/visa applications.
  • Ensure all new business is transitioned correctly.
  • Make 3 F2F calls per week – Retention/Sales
  • Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
  • Promote productivity tools (e.g., using edoc, Raft, process management, customsware usage/...
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