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Customer Triage Specialist — 24/7 Tech Support

Global Relay | london, United-Kingdom | Posted June 14, 2026

Position Overview

Global Relay is looking for an Administrative Assistant in Greater London to provide frontline support to customers and troubleshoot technical issues. Responsibilities include managing user requests, reviewing documents, and using Salesforce and Jira for incident management. The ideal candidate will have post-secondary education, strong communication skills, and relevant experience, though not mandatory. This role offers coaching and career development in a diverse work environment.
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