Responsibilities

• You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help.
• Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.
• Jump in and save the day when someone’s travel plans hit a bump.
• Chat or talk with passengers — whatever helps solve their problem fastest.
• Create real connections. We want customers to remember you — the awesome human who helped them out.

Requirements

• Speak Norwegian fluently (C1) and your English is solid too.
• Be positive, patient, and open to whatever the day brings.
• Listen first, then speak clearly and confidently.
• Be organized, on top of things, and can juggle tasks without dropping the ball.

What we offer

• Hybrid lifestyle: after initial 6‑9 months in office, enjoy 50% remote work.