Our client, a forward‑thinking and rapidly growing organisation, is seeking a skilled 1st/2nd Line IT Support Engineer to join their IT team. This is a fantastic opportunity for an experienced IT professional to take on more complex challenges, contribute to continuous improvement, and grow into higher‑level technical roles. Why This Role Stands Out Be the go‑to problem solver for 1st/2nd Line escalations while still working on front‑line IT support. Work across a variety of technologies, supporting users both remotely and on‑site. Gain hands‑on experience with networking, Microsoft 365, Active Directory, firewalls, and more. Collaborate with a highly experienced IT team and learn from senior engineers. Clear career progression into 3rd Line and infrastructure roles. Who We’re Looking For 5+ years’ experience in IT support, with at least 1 year in 2nd Line support. Strong knowledge of Windows OS, mac OS, Microsoft 365, Active Directory, and Exchange. Solid understanding of networking f...