**Job Description: Customer Support Specialist****Wexpand History**:At Wexpand, we connect talent with opportunities.We help foreign companies build high-performance teams in Mexico with a modern and human approach.We believe in talent, technology, and ideas that connect people.We're looking for someone who shares those values and can translate them into compelling designs.
**About the role: The**role is responsible for managing credentials for client systems and supported platforms.This position requires technical expertise, strong troubleshooting and analytical skills, as well as effective communication, to deliver high-quality service to both internal and external customers.
**Key Responsibilities**:- Manage service requests for access credentials to client systems and platforms.
- Support internal employees and external (approved vendor personnel) customers.
- Vet service requests based on strict criteria, prerequisites, and requirements.
- Collaborate with s...