**Pearl Abyss America, Inc**. - the team behind **Black Desert** and the upcoming titles **DokeV** and **Crimson Desert** - is seeking a high-performing, creative, results-oriented and quality-obsessed **Customer Support Specialist** to help accelerate our gaming reach to millions of Black Desert players in South America.
The video games industry is transforming how players are entertained, communicate with each other, and interact online and on their digital devices. Our company needs a **Customer Support Specialist** who loves videogames and has an entrepreneurial spirit with relentless tenacity to get things done.
You genuinely love videogames, the game players, their communities and their passion for games and facilitate to help them improve the game live-service quality. You will actively interact with the players both in the game and in the community - working closely with other team members in the live operations.
**LOCATION: Brazil or Mexico** (Remote)
**JOB TYPE**:...