The Customer Support Specialist will play a crucial role in delivering exceptional support to clients within the industrial and manufacturing sector. Based in Burgess Hill, this role requires a detail-oriented professional capable of managing customer interactions and resolving queries efficiently

Client Details

The employer is a well-established organisation within the industrial and manufacturing sector, known for its innovative approach and commitment to delivering high-quality products and services. As a medium-sized enterprise, they are focused on maintaining strong client relationships and ensuring customer satisfaction.

Description

Respond to customer queries and requests promptly and professionally.
Provide solutions to customer issues while maintaining a high standard of service.
Manage and update customer accounts and records accurately.
Collaborate with internal teams to ensure seamless service delivery.
Monitor and track customer orde...